Privacy Policy
Last updated: October 13, 2026
Working draft. This policy was written to cover the topics Mickley Insurance Group’s compliance review calls for, but has not yet been reviewed by Knightly Insurance Group, Senior Health Services, or compliance counsel. Treat it as a placeholder until that review is complete.
Mickley Insurance Group (“we,” “us,” or “our”) operates mickleyinsurance.com (the “Site”). This Privacy Policy explains what information we collect, why we collect it, and how it is used.
Who operates this site
This Site is operated by Mickley Insurance Group, a licensed insurance agency serving clients in Texas and New York.
Information we collect
When you use our Calendly scheduling tool to request a consultation, we (and Calendly, as our scheduling provider) collect the information you provide: your name, email address, phone number, and any notes you add about what you’d like help with. We do not ask for, and you should not submit through our scheduling form, your Social Security number, Medicare Beneficiary Identifier, a photograph of your Medicare card, detailed diagnoses, a complete medication list, or banking or payment information.
When you use our Contact form to send a message, we collect your name, email address, date of birth, ZIP code, and the message you enter (phone number is optional). We ask for your date of birth and ZIP code so we can check Medicare eligibility, enrollment timing, and which plans are available where you live. This information is transmitted to us and stored in our email system — it is handled differently from the enrollment-timing calculator described below. As with our scheduling tool, please don’t submit your Social Security number, Medicare Beneficiary Identifier, a photograph of your Medicare card, detailed diagnoses, a complete medication list, or banking or payment information through the Contact form.
Our enrollment-timing calculator processes the date of birth you enter entirely in your browser. It is not stored or transmitted to us or to any third party.
Why we collect it, and how we use it
We use the information you provide to respond to your consultation request, schedule a call or video meeting, and answer your Medicare questions. [NEEDS CLIENT/COMPLIANCE INPUT: confirm whether call recording is used and, if so, add the required notice here.]
Who we share information with
We do not sell your personal information. Information you submit may be shared with our scheduling provider (Calendly), Knightly Insurance Group and Senior Health Services (our affiliated organizations), the insurance carriers whose plans we are authorized to offer, and service providers who help us operate this Site, as needed to respond to your request. [NEEDS CLIENT/COMPLIANCE INPUT: confirm the complete list of parties data may be shared with.]
Analytics and cookies
[NEEDS CLIENT/COMPLIANCE INPUT: this Site does not currently have an analytics tool configured. If one is added, this section should describe it and any cookies it sets.]
Scheduling tool
Our consultation scheduler is provided by Calendly. When you book a time, Calendly processes the information you enter according to its own privacy policy, in addition to this one.
Text messages
If you opt in to appointment-related text messages, we send those messages through our scheduling provider. Message and data rates may apply, message frequency varies, and you can reply STOP at any time to opt out.
Your choices
You can ask us to access, correct, or delete the information we hold about you by emailing alex@mickleyinsurance.com.
Contact us
Questions about this Privacy Policy can be sent to alex@mickleyinsurance.com.
Effective date
This Privacy Policy is effective as of September 25, 2026, and was last updated on October 13, 2026.